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Home >Contact Us
Contact Us
San Jose Medical Group’s Corporate Business Office is located
close to downtown Willow Glen at:
400 Race St
San Jose, CA -95126
Click here for driving directions
Members services
The Member Services Staff are available from 8:30 am to 5:00 pm (Mon-Fri).
We are here to assist you with a referral to a PCP (Primary Care Physician) and answer any other questions you might have.
Please feel free to give us a call or send us your feedback.
A patient assistance representative will contact you at the earliest.
Phone Number (408) 278-3180
Fax (408) 278-3591
In order to leave us 'feedback' please follow the link below:
Some other important contact numbers are:
Utilization Management (UM)Department:
Phone: 408 278 3070
Toll Free Number: 800 970 7757
Fax: 408 278 3188
Billings and Claims Inquiry:
Phone: 408 278 3550
Medical Records Release:
In order to request a release
of your Medical Records you could call:
Good Samaritan Branch: (408) 357 1040
Mckee Branch: (408) 347 2040
Willow Glen: (408) 278 3040
Contact your PCP's Office:
In order to Search for a Physician or get in touch with your PCP , please click here.
In order to comply with patient security regulations we refrain from publishing your PCP's email-id for contact.
Most e-mail communication happens over internet connections that are not secure as a result there is a possibility for hackers and malicious users to view confidential communication between you and your physician.
We therefore suggest that all communication be done by contacting your physician directly.
*Calls made after hours, weekends and holidays can be left on the confidential voice mail system. Calls will be picked up and returned the next business day.
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